Last updated: November 11, 2025
In this Agreement ("the Agreement"), the terms "you" and "your" refer to the party (either an individual or legal entity) utilizing RefinedLeads ("RefinedLeads") materials and/or services.
The purpose of this Agreement is to provide proprietary marketing information obtained by RefinedLeads from public documents and other sources ("List & Subscription Service"), which you agree to use for your lawful direct mail and telemarketing functions within the scope of your professional activities, as outlined by the terms and conditions set forth herein.
Upon your acceptance of this Agreement and full and proper payment of all amounts due to RefinedLeads, RefinedLeads grants you a limited, exclusive, non-transferable license to access and use the List & Subscription Service on a monthly basis. This license is granted solely for your personal or professional use in accordance with the terms of this Agreement.
By subscribing to the RefinedLeads List & Subscription Service ("Subscription") and submitting your payment information, you acknowledge and agree that your subscription includes automatic, recurring monthly payments, and you authorize RefinedLeads (and its payment processor) to charge your payment method automatically each month until canceled in accordance with these Terms.
Automatic Charges. Your payment method will be charged automatically each month on the calendar day corresponding to your Billing Start Date, defined below.
Billing Start Date. Your "Billing Start Date" is the date of the first invoice issued to you by RefinedLeads in connection with your Subscription. If you subscribe on a different calendar day than the Billing Start Date in a subsequent month (e.g., months with fewer days), renewal will occur on the last day of that month or the closest practical date.
Authorization. By completing your purchase, you grant RefinedLeads continuing authorization to store your payment credentials and charge your stored payment method for recurring subscription fees, applicable taxes, and any other agreed-upon charges, without requiring additional consent for each transaction.
Duration. Your Subscription continues month-to-month until you cancel as outlined below.
Failed Payments. If a recurring payment fails or is declined, RefinedLeads may retry the charge and/or suspend access to your account until payment is successfully processed. Continued non-payment may result in termination of service, but you remain responsible for any amounts due.
Your Subscription automatically renews each month on the same calendar day as your Billing Start Date (or the closest practical date where that day does not exist in a given month) unless canceled.
How to Cancel. You may cancel at any time by emailing support@refinedleads.ai with your account email and cancellation request.
Notice Period. To avoid being charged for the next billing cycle, your cancellation request must be received at least one (1) business day before your next renewal date.
Effective Date of Cancellation. Cancellation takes effect at the end of the then-current paid billing period.
No Partial Refunds. Payments for the current billing period are non-refundable once processed. Access to your Subscription will continue until the end of that billing period.
Any agreed pricing will typically be honored for one (1) year from your Subscription start date. RefinedLeads reserves the right to change pricing or fees at any time with at least seven (7) days' advance notice sent via email to your address on file.
If you do not agree to a price change, you must cancel your Subscription before the new price takes effect. Continued use after the effective date constitutes acceptance of the updated pricing.
You agree to maintain the confidentiality of all information received under the List & Subscription Service. You further agree not to reuse, sell, lease, reproduce, store, or otherwise disclose, in whole or part, the information received under the List & Subscription Service, nor allow any third party, agent, employee, contractor, or their agents to do so without RefinedLeads's prior written consent.
You shall not name RefinedLeads or refer to the use of the List & Subscription Service in any advertisements, promotional, or marketing materials.
Once you approve a specific product or service, payment is fully allocated, and the product or service cannot be altered, canceled, or refunded. If a product has not been approved, RefinedLeads may, at its discretion, issue a credit or partial refund if costs were incurred prior to approval.
Refund requests must be made within 30 calendar days of the original charge. Please contact support@refinedleads.ai with any questions or concerns.
RefinedLeads and its data suppliers do not guarantee the availability, accuracy, or completeness of the data provided. RefinedLeads makes no warranties, express or implied, regarding the success of your marketing efforts based on the List & Subscription Service.
You agree to hold harmless RefinedLeads and its data suppliers from any loss or damages, whether direct or indirect, arising from your use of the List & Subscription Service.
You agree to indemnify, defend, and hold harmless RefinedLeads, its data suppliers, agents, employees, and representatives from any loss, cost, damage, liability, claim, or action (including attorney's fees) arising from your use of the List & Subscription Service.
You acknowledge that you are solely responsible for understanding and complying with all applicable laws governing telemarketing, faxing, and emailing activities.
You agree to implement reasonable security measures to protect any data provided by RefinedLeads from unauthorized access, disclosure, or misuse. RefinedLeads shall not be liable for any security breach resulting from your actions or negligence in handling the data provided.
Neither party shall be held liable for failure to perform its obligations under this Agreement if such failure is caused by circumstances beyond its reasonable control, including but not limited to acts of God, war, or failure of technology.
This Agreement shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict-of-law principles. Any action relating to this Agreement or your use of the List & Subscription Service shall be brought in the courts located in Washington County, Minnesota.
RefinedLeads may assign its rights or delegate its duties under this Agreement without notice. You may not transfer or assign this Agreement without RefinedLeads's prior written consent.
This Agreement represents the entire understanding between the parties and supersedes any prior oral or written agreements. If any provision is found unenforceable, the remainder shall remain in full force and effect.
RefinedLeads may revise these Terms at any time by posting an updated version on its website. Continued use of the Service constitutes acceptance of the revised Terms.
All notices to RefinedLeads may be sent to:
RefinedLeads LLC
6718 Jasmine Bay S
Cottage Grove, Minnesota 55016
Email: support@refinedleads.ai
Notices to you will be sent to the email or mailing address provided during your subscription setup.
In the event of any dispute arising from or relating to this Agreement, the parties agree to first attempt resolution through mediation in Washington County, Minnesota. If mediation is unsuccessful, the dispute shall be resolved through binding arbitration in Washington County, Minnesota. The decision of the arbitrator shall be final and binding.
RefinedLeads may provide skip tracing services that include access to homeowner data such as phone numbers, email addresses, mailing addresses, and property ownership indicators (collectively, "Skip Tracing Data"). You acknowledge and agree that such data is compiled from multiple public, proprietary, and third-party sources and may contain inaccuracies, omissions, or outdated information.
RefinedLeads makes no representation or warranty, express or implied, regarding the accuracy, completeness, timeliness, or reliability of any Skip Tracing Data provided. All data is supplied on an "as-is" and "as-available" basis.
You agree that RefinedLeads shall not be liable for any loss, claim, or damage (including direct, indirect, or consequential damages) arising from your use of or reliance on Skip Tracing Data, including but not limited to misidentification, incomplete contact details, or any communication made in reliance upon such data.
You further agree to use any Skip Tracing Data only for lawful business purposes, in compliance with all applicable federal, state, and local laws—including, without limitation, the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and all applicable data privacy regulations.
Questions about these Terms and Conditions may be directed to: support@refinedleads.ai