Privacy Policy

In this Privacy Policy ("Policy"), the terms "you" and "your" refer to the party (either an individual or legal entity) accessing or using RefinedLeads ("RefinedLeads," "we," "us," or "our") materials and/or services. This Policy describes how we collect, use, disclose, and safeguard information when you visit our website or use our List & Subscription Service.

By accessing or using our services, you acknowledge that you have read and understood this Policy. If you do not agree with the practices described, please do not use our services.

We collect information that you provide directly to us, as well as information generated through your use of our services.

We use the information we collect to:

• Provide, maintain, and improve our services;
• Process your transactions and manage your subscription;
• Communicate with you regarding your account, support requests, and service updates;
• Send marketing communications, where permitted by law and subject to your preferences;
• Detect, prevent, and address technical issues, fraud, or misuse; and
• Comply with legal obligations and enforce our agreements.

We do not sell your personal information. We may share information with trusted third-party service providers who perform functions on our behalf, including hosting, analytics, payment processing, email delivery, and data enrichment.

We may also disclose information when required to comply with applicable law, legal process, or governmental requests, or to protect the rights, property, or safety of RefinedLeads, our users, or others.

We use cookies and similar technologies to operate our website, remember your preferences, and analyze usage. You can control cookies through your browser settings, though disabling certain cookies may limit functionality of our services.

We retain personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary based on the type of information and the purpose for which it was collected.

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your information. To exercise any of these rights, please contact us using the information below. We will respond in accordance with applicable law.

You may opt out of marketing emails at any time by following the unsubscribe instructions included in those messages or by contacting us directly.

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time by posting an updated version on our website. The "Last updated" date at the top reflects when changes were last made. Your continued use of our services after any changes constitutes acceptance of the updated Policy.

If you have any questions about this Privacy Policy or our privacy practices, you may contact us at support@refinedleads.ai.