Privacy Policy
Last Updated April 27, 2026
Introduction
In this Privacy Policy ("Policy"), the terms "you" and "your" refer to the party (either an individual or legal entity) accessing or using RefinedLeads ("RefinedLeads," "we," "us," or "our") materials and/or services. This Policy describes how we collect, use, disclose, and safeguard information when you visit our website or use our List & Subscription Service.
By accessing or using our services, you acknowledge that you have read and understood this Policy. If you do not agree with the practices described, please do not use our services.
Information We Collect
We collect information that you provide directly to us, as well as information generated through your use of our services.
Contact details (name, email address, phone number), company information, service area preferences, billing and payment information, and any other information you submit through forms, support requests, or account configuration.
Log data, device and browser information, IP address, pages viewed, and interactions with our services, collected automatically when you use our website or dashboard.
Property, location, and lead information processed on your behalf as part of the List & Subscription Service.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services;
- Process your transactions and manage your subscription;
- Communicate with you regarding your account, support requests, and service updates;
- Send marketing communications, where permitted by law and subject to your preferences;
- Detect, prevent, and address technical issues, fraud, or misuse; and
- Comply with legal obligations and enforce our agreements.
Information Sharing & Service Providers
We do not sell your personal information. We may share information with trusted third-party service providers who perform functions on our behalf, including hosting, analytics, payment processing, email delivery, and data enrichment.
We may also disclose information when required to comply with applicable law, legal process, or governmental requests, or to protect the rights, property, or safety of RefinedLeads, our users, or others.
Cookies & Tracking Technologies
We use cookies and similar technologies to operate our website, remember your preferences, and analyze usage. You can control cookies through your browser settings, though disabling certain cookies may limit functionality of our services.
Data Retention
We retain personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary based on the type of information and the purpose for which it was collected.
Data Security
We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights & Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your information. To exercise any of these rights, please contact us using the information below. We will respond in accordance with applicable law.
You may opt out of marketing emails at any time by following the unsubscribe instructions included in those messages or by contacting us directly.
Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time by posting an updated version on our website. The "Last updated" date at the top reflects when changes were last made. Your continued use of our services after any changes constitutes acceptance of the updated Policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, you may contact us at support@refinedleads.ai.