Data License Agreement

Last Updated April 2026

Acceptance. This Agreement is effective on the earliest of: (i) your click acceptance, (ii) your execution of this Agreement, or (iii) your access or use of any Licensed Data. By using RefinedLeads services, you confirm that you have read and agree to be bound by this Agreement and the accompanying Terms and Conditions. If you do not agree, do not access or use any Licensed Data.
This Agreement governs your rights to access, use, and handle RefinedLeads data products. It operates alongside the Terms and Conditions, which govern billing, cancellation, and general commercial terms. In the event of any conflict on data-specific matters, this Agreement controls.
§ 1

Definitions

The following terms have the meanings set forth below. Terms used but not defined herein shall have the meanings assigned in the Terms and Conditions.

"Agreement"This Data License Agreement and any related agreements or order forms.
"Authorized Party"A person or entity licensed by Licensor as a reseller or authorized provider of the Service or Licensed Data.
"AI-Generated Outputs"Leads, scores, enrichments, rankings, or other information produced in whole or in part through Licensor's machine learning or artificial intelligence systems.
"Compilation"A work combining Licensed Data or portions thereof with other materials not governed by this Agreement.
"Confidential Data"Any Licensed Data, and any derivative or compiled work based on Licensed Data, that is not independently known to Licensee or publicly available through lawful means other than this Agreement.
"Lead Lists"Curated compilations of contact and property information sourced from public records and proprietary databases, provided to Licensee on a subscription basis.
"Licensed Data"Collectively, all data products made available to Licensee under this Agreement, including Lead Lists, Skip Tracing Data, and AI-Generated Outputs.
"Permitted Purpose"Licensee's internal, lawful direct mail, telemarketing, and related outreach activities conducted in the ordinary course of Licensee's professional business operations.
"Person"Any individual, corporation, partnership, limited liability company, trust, or other legal entity.
"Skip Tracing Data"Homeowner contact information — including phone numbers, email addresses, mailing addresses, and property ownership indicators — compiled from public, proprietary, and third-party sources.
"Subscription"Licensee's active monthly subscription to the Service as set forth in the Terms and Conditions.
"Third Party"Any Person other than Licensor or Licensee.
§ 2

Licensed Data

Subject to the terms of this Agreement, Licensor makes available to Licensee the following categories of Licensed Data, as applicable to Licensee's active Subscription:

  • Lead Lists — curated contact and property records sourced from public documents and proprietary databases.
  • Skip Tracing Data — homeowner contact information compiled from multiple public and third-party sources, provided on an as-is basis.
  • AI-Generated Outputs — algorithmically scored, enriched, or generated lead data produced by Licensor's proprietary AI systems.

The specific data products, delivery format, and volume available to Licensee are governed by Licensee's active Subscription tier. Licensor reserves the right to modify, update, or discontinue any data product with reasonable notice.

§ 3

Grant of License

Subject to Licensee's compliance with this Agreement and timely payment of all applicable Subscription fees, Licensor hereby grants Licensee a limited, worldwide, non-exclusive, non-transferable, non-sublicensable, non-assignable, revocable license to access and use the Licensed Data solely for the Permitted Purpose during the License Term. All rights not expressly granted herein are reserved by Licensor.

3.1 Evaluation Licenses

Licensor may, at its sole discretion, grant Licensee a trial or evaluation license to access Licensed Data for testing purposes only. Evaluation licenses are time-limited, may be terminated by Licensor at any time without notice, and do not create any obligation on Licensor to provide a full Subscription. All restrictions in this Agreement apply to evaluation licenses.

3.2 Permitted Uses

Licensee may use Licensed Data to conduct direct mail campaigns, lawful telemarketing and outreach activities, internal data analysis and segmentation for campaign planning, and to integrate Licensed Data into Licensee's internal CRM or workflow tools solely for the Permitted Purpose.

3.3 Prohibited Uses

Licensee shall not, directly or indirectly:

  • Use, modify, distribute, or disclose Licensed Data beyond what is expressly permitted in §3.2.
  • Sell, transfer, rent, sublicense, or otherwise make Licensed Data available to any Third Party.
  • Share login credentials, API keys, or access tokens with any unauthorized person or entity.
  • Combine Licensed Data with unrelated data sources to create a new data product for distribution or commercial use.
  • Remove, alter, or obscure any copyright notice, proprietary legend, or attribution associated with Licensed Data.
  • Use Licensed Data to build, train, or improve any competing data product, AI model, or lead generation service, or for benchmarking or competitive analysis against Licensor.
  • Use Licensed Data for any unlawful purpose, or in violation of any applicable federal, state, or local law.
  • Circumvent subscription limits, access controls, or fee structures.
  • Store or reproduce Licensed Data beyond what is reasonably necessary for the Permitted Purpose and the License Term.
  • Reference, name, or identify RefinedLeads as a data source in any advertisement, promotional, or marketing material.
3.4 API Use Restrictions

If Licensee's Subscription includes API access, Licensee must use the API solely for internal business purposes in accordance with its Subscription and Licensor's documentation. Licensee may not use the API to sublicense, resell, share, or distribute Licensed Data to Third Parties, provide data services to Third Parties, exceed subscription limits or fees, or develop competing products.

3.5 Compilations & Derivative Works

Any Compilation or derivative work created by Licensee using Licensed Data as a material input shall not be distributed, sold, or licensed to any Third Party. Licensor retains all rights in the underlying Licensed Data incorporated into any such Compilation or derivative work.

3.6 No Implied License

No rights are granted to Licensee except as expressly set forth in this Agreement.

§ 4

License Term

This Agreement commences on the date of acceptance and continues on a month-to-month basis, automatically renewing each month in alignment with Licensee's active Subscription, unless earlier terminated in accordance with §10.

4.1 Effect of Subscription Cancellation

Upon cancellation or non-renewal of Licensee's Subscription, this Agreement and the license granted herein terminate automatically at the end of the then-current billing period. Licensee's right to access or use Licensed Data ceases upon termination.

4.2 Post-Termination Obligations

Upon termination for any reason, Licensee shall promptly delete or destroy all Licensed Data in its possession or control, including any copies stored in CRM systems, databases, or other tools, except to the extent retention is required by applicable law. Upon Licensor's written request, Licensee shall certify such deletion in writing within ten (10) business days.

§ 5

Fees & Payment

Access to Licensed Data is conditioned on Licensee's timely payment of all applicable Subscription fees as set forth in the Terms and Conditions. Licensor may adjust fees applicable to data products with at least thirty (30) days' advance written notice to Licensee's email address on file. All sales of data products are final once access has been provided.

§ 6

Data Accuracy & AI-Generated Outputs Disclaimer

Licensor does not guarantee the accuracy, completeness, timeliness, or fitness for any particular purpose of any Licensed Data, including Lead Lists, Skip Tracing Data, or AI-Generated Outputs. All Licensed Data is provided on an "as-is" and "as-available" basis, without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose.

6.1 AI Output Variability

AI-Generated Outputs are produced through machine learning systems and are inherently probabilistic. Scores, rankings, and enrichments reflect statistical inference and may not accurately describe any individual record. Licensor expressly disclaims any warranty that AI-Generated Outputs will result in successful leads, conversions, or campaign performance of any kind.

6.2 Skip Tracing Limitations

Skip Tracing Data is compiled from multiple third-party sources and may contain outdated, incomplete, or inaccurate contact information. Licensor is not liable for any communication made in reliance on Skip Tracing Data, including misidentification of individuals or use of incorrect contact details.

6.3 Licensee Reliance

Licensee acknowledges that it is solely responsible for verifying the suitability of Licensed Data for its intended use before conducting any outreach, and that it relies on Licensed Data at its own risk.

§ 7

Compliance Obligations

Licensee represents, warrants, and covenants that its use of Licensed Data shall at all times comply with all applicable federal, state, and local laws and regulations, including without limitation:

  • The Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and all FCC regulations promulgated thereunder;
  • The CAN-SPAM Act of 2003, 15 U.S.C. §§ 7701–7713;
  • The California Consumer Privacy Act (CCPA), Cal. Civ. Code § 1798.100 et seq., and the California Privacy Rights Act (CPRA), to the extent applicable to Licensee's operations;
  • The Illinois Consumer Fraud and Deceptive Business Practices Act, 815 ILCS 505, and the Illinois Personal Information Protection Act, 815 ILCS 530, to the extent applicable;
  • All applicable state telemarketing registration requirements and do-not-call list scrubbing obligations; and
  • Any other federal, state, or local data privacy, consumer protection, or marketing law applicable to Licensee's outreach activities.
7.1 Consent & Opt-Out

Licensee is solely responsible for obtaining any legally required consents prior to conducting outreach, maintaining opt-out records, and honoring opt-out requests in accordance with applicable law.

7.2 DNC Compliance

Licensee shall scrub Licensed Data against applicable federal and state Do-Not-Call registries prior to conducting any telemarketing activities.

7.3 Inability to Comply

If compliance with any term of this Agreement becomes impossible or impracticable due to a change in applicable law or regulation, Licensee shall notify Licensor in writing immediately and comply to the maximum extent legally permissible. Licensor and Licensee shall work in good faith to modify the affected terms as necessary.

7.4 No Attribution to Licensor

Licensee shall not represent to any individual that RefinedLeads is the source of their contact information, and shall not use RefinedLeads's name in connection with any outreach campaign.

§ 8

Reproduction Obligations & Intellectual Property

8.1 Proprietary Notices

Any permitted internal copies or reproductions of Licensed Data must include: (a) all applicable copyright and proprietary notices; (b) a disclaimer of warranties consistent with §6; and (c) a reference to this Agreement. Licensee shall not remove, alter, or obscure any proprietary legend or attribution on Licensed Data.

8.2 Ownership

All Licensed Data, including AI-Generated Outputs, remains the exclusive property of Licensor or its data suppliers. This Agreement does not transfer any ownership interest in Licensed Data to Licensee. Licensee acquires only the limited license rights expressly set forth herein.

8.3 Security Breach

Licensee shall notify Licensor in writing within forty-eight (48) hours of discovering any actual or suspected unauthorized access to or disclosure of Licensed Data. Licensee is solely responsible for any notification obligations to affected individuals or regulatory authorities arising from a breach caused by Licensee's acts or omissions.

§ 9

Confidentiality & Data Security

9.1 Confidentiality

Licensee shall treat all Licensed Data as Confidential Data and shall implement reasonable administrative, technical, and physical safeguards to prevent unauthorized access, disclosure, or misuse. Licensee shall not disclose Licensed Data to any Third Party except as expressly permitted under §3.2.

9.2 Authorized Users

Licensee shall restrict access to Licensed Data to employees, contractors, and agents who: (a) have a legitimate need to access the data for the Permitted Purpose; and (b) are bound by confidentiality obligations no less protective than those in this Agreement.

9.3 Security of Credentials

Licensee is responsible for maintaining the security of all login credentials, API keys, and access tokens. Licensee shall not share credentials with any unauthorized person and shall notify Licensor immediately upon discovering any unauthorized use of or access to Licensee's account.

§ 10

Termination

10.1 Termination for Convenience

Either party may terminate this Agreement upon cancellation of Licensee's Subscription in accordance with the Terms and Conditions.

10.2 Termination for Cause

Licensor may terminate this Agreement immediately upon written notice if: (a) Licensee materially breaches any provision of this Agreement and fails to cure within five (5) business days of written notice; (b) Licensee uses Licensed Data for any prohibited purpose under §3.3; (c) Licensee becomes insolvent or makes a general assignment for the benefit of creditors; or (d) Licensor reasonably determines that Licensee's use of Licensed Data creates material legal or regulatory exposure for Licensor.

10.3 Effect of Termination

Upon termination for any reason, the license granted under §3 terminates immediately and all Licensed Data use must cease. Sections 1, 6, 8, 9, 11, 12, and 13 survive termination indefinitely.

§ 11

Indemnification

Licensee shall indemnify, defend, and hold harmless RefinedLeads LLC, its members, managers, employees, agents, Authorized Parties, and data suppliers from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorney's fees) arising out of or related to:

  • Licensee's use of Licensed Data, including any outreach campaigns conducted using Licensed Data;
  • Any violation of applicable law by Licensee in connection with its use of Licensed Data;
  • Any breach of this Agreement by Licensee, including any prohibited use under §3.3;
  • Any misuse of credentials, API keys, or access tokens by Licensee or its authorized users; or
  • Any claim by a Third Party arising from Licensee's outreach campaigns or communications.

Licensee acknowledges that it is solely responsible for understanding and complying with all applicable laws governing its outreach activities, and that any regulatory action, private lawsuit, or government investigation arising from such activities is Licensee's sole responsibility.

§ 12

Limitation of Liability

12.1 No Consequential Damages

In no event shall Licensor be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to this Agreement or Licensee's use of Licensed Data, even if Licensor has been advised of the possibility of such damages.

12.2 Liability Cap

Licensor's total aggregate liability to Licensee under this Agreement shall not exceed the total Subscription fees paid by Licensee to Licensor in the three (3) months immediately preceding the event giving rise to the claim.

12.3 Mutual Limitation

Nothing in this Agreement limits either party's liability for gross negligence, willful misconduct, or fraud.

§ 13

Monitoring & Audit Rights

Licensor reserves the right to monitor Licensee's access to and usage of Licensed Data, including through IP tracking, access logs, API usage analytics, and download records, for the purpose of ensuring compliance with this Agreement and Licensee's Subscription tier. Licensor may suspend or terminate Licensee's access without refund if monitoring reveals a material violation of this Agreement.

Upon reasonable written notice, Licensor may request that Licensee provide written confirmation of its compliance with the permitted use and data deletion obligations set forth in this Agreement. Licensee shall respond to such requests within ten (10) business days.

§ 14

Versions & Amendments

Licensor may publish updated versions of this Agreement with at least thirty (30) days' advance written notice to Licensee's email address on file for material changes. For non-material clarifications, notice may be provided by posting an updated version on this page. Continued use of Licensed Data after the effective date of any amendment constitutes acceptance of the revised Agreement. If Licensee does not agree to a material change, Licensee may terminate this Agreement by canceling its Subscription before the effective date of the change.

§ 15

General Provisions

15.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict-of-law principles.

15.2 Dispute Resolution

Any dispute arising from or relating to this Agreement shall be resolved in accordance with the arbitration and dispute resolution provisions set forth in the Terms and Conditions, including the binding AAA arbitration clause and class action waiver contained therein.

15.3 Assignment

Licensee may not assign or transfer this Agreement or any rights hereunder without Licensor's prior written consent. Licensor may assign this Agreement without consent in connection with a merger, acquisition, or sale of substantially all of its assets.

15.4 Entire Agreement

This Agreement, together with the Terms and Conditions, constitutes the entire agreement between the parties with respect to the subject matter hereof. In the event of conflict between this Agreement and the Terms and Conditions on data-specific matters, this Agreement controls.

15.5 Severability

If any provision of this Agreement is found unenforceable, the remaining provisions shall remain in full force and effect.

15.6 No Waiver

Failure by either party to enforce any provision of this Agreement shall not constitute a waiver of that party's right to enforce such provision in the future.

15.7 Counterparts & Electronic Signatures

This Agreement may be executed in counterparts, including by electronic signature, each of which shall be deemed an original and all of which together shall constitute one and the same instrument. Electronic signatures are valid and binding.

15.8 Electronic Communications

By accepting this Agreement, Licensee consents to receive all notices, communications, and updates related to this Agreement electronically, including by email. Electronic notices satisfy any legal requirement that notice be provided in writing.

§ 16

Notices

All notices under this Agreement shall be in writing and delivered by email with confirmation of receipt to support@refinedleads.ai.

Notices to Licensee will be sent to the email or mailing address provided during Subscription setup.